Shipping and Return Policy
Turnaround
All orders are shipped within 48 hours Monday – Friday 8am – 5pm.
Carriers
We use USPS to deliver our orders.
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
1. Please email info@screenletpower.com to request a refund and we will review your request and determine whether a return label will be issued on ScreenLet Power’s behalf.
2. Mail your returned item to:
ScreenLet
12016 River Grove Ct.
Moorpark, Ca. 93021
3. Include in your package a signed letter stating the reason for your return and the original receipt.